Terms & Conditions

Warranty of Goods/Services

All our goods/services will serve their intended functions.

Terms of Warranty

All warranty conditions are slated in the product/ services information provided, unless the manufacturer has provided none.

Prices

All our prices are nett. No discounts will be given unlessduring monthly promotions.

Delivery services

Delivery is subjected to the following terms and conditions:

Delivery hour: Monday to Saturday 10am to 6pm

Delivery method: Commercial van is provided at no additional cost for delivery to location that are accessible by cargo lift and flat floor walkway by means of trolley. Other transporting vehicle and crane will be charged separately if needed.

Delivery charges: Delivery is free for goods purchased above $100.00 and delivered within Singapore. Deliveries outside of Singapore will be charged accordingto the prevailing shipment rates.

Delivery delay: The company will not be liable for any losseson delivery delay resulting from unforeseen circumstances or any other circumstances within or beyond the company's control.

Payment Processing

We only accept cash or cheque payment. Credit card(VISA,MASTERCARD & AMEX) payment will only be accepted viaPaypal online payment for amount more than S$500.00.

We ensure accuracy in our billing as all our transactions are automatically processed.

Cancellation of Orders

We will refund the amount paid if the order is cancelled due to the unavailability of goods or our inability to deliver the goods within the agreed time frame.

We will not entertain any cancellations once the order is confirmed and submitted by the customer.

Confirmation of Orders

We will send an electronic acknowledgement to the customer within 24 hours upon successful submission of the electronic order.If items ordered are unavailable, a message will be sent to thecustomer for further action.

Exchange & Refunds

All our goods sold are non-exchangeable and non-refundable.

Feedback

We welcome your feedback. Should you feel dissatisfied with anyof our goods or services, please contact us at Tel: 6465 9595,Fax: 6710 7118, Email:Enquiry@aclass.com.sg

Alternatively, customers may refer their complaints to the Business Trust Secretariat if they are not satisfied with theresolution of the complaint. Complaints can be referred to
Business Trust Secretariat
Mr Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,
Singapore 188307
Email:ramesh@cnsg.com.sg
http://www.commercetrust.com.sg