Customer
service
6465 9595

Attractive Deals

We want to provide the best aircon service deals with cost effectiveness in mind for all our customers. Therefore, we have worked out package deals which are attractive and cool for you.

  • Free 1 time service with our Aircon Installation.
  • Free R22 gas top up with our Chemical Service for 3 units and above(Not valid for R410a gas top up).

Contact Us Now! Customer Service call icon26465 9595

A-Class Customer Care

A-Class Customer CARE is specially set up to provide superior after-sales service support to all our customers.

Based on today's standard, we understand the importance of prompt and direct support for all our customers. We do not want you to waste your precious time
searching for the relevant person to attend to you.

  • Direct communication with our management team
  • Relevant support for your needs
  • Simple way for prompt reply

Simply tell us how can we help and our management team aim to response within 1 working day.

Customer Care
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  4. Address:
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Contact Us

Please feel free to contact our Customer Service if you need any assistance.


Legal Name of Company
:
A-Class Aircon Management Pte Ltd

Name of Business:
A-Class - Professional Aircon Services

Company Registration: 201229440D

Place of Registration: Singapore


Tel
:  Customer Service: 6465 9595

        Aircon Services Hotline: 7000-COOL-AIR
                                           (7000-2665-247)
       
        Mobile: 9423 5020


Fax
: 6710 7118

Email:    This email address is being protected from spambots. You need JavaScript enabled to view it.

Web:      www.aclass.com.sg


Office
:    21 Woodlands Close #03-05 Primz Bizhub 
              Singapore 737854

Operating Hours
Office - 9am to 6pm (Mon to Fri)
Technical Team - 9am to 6pm (Mon to Sat)

 

Terms & Conditions


Warranty of Goods/Services

1. All our goods/services will serve their intended
    functions.

Terms of Warranty
2. All warranty conditions are slated in the product/
    services information provided, unless the manufacturer
    has provided none.

Prices
3. All our prices are nett. No discounts will be given
    unless during monthly promotions.

Delivery services
4. Delivery is subjected to the following terms and
    conditions:

    - Delivery hour: Monday to Saturday 10am to 6pm

    - Delivery method: Commercial van is provided at no
                                additional cost for delivery to location
                                that are accessible by cargo lift and
                                flat floor walkway by means of trolley.
                                Other transporting vehicle and crane
                                will be charged separately if needed.

    - Delivery charges: Delivery is free for goods
                                 purchased above S$100.00 and
                                 delivered within Singapore.
                                 Deliveries outside of Singapore will
                                 be charged according to the
                                 prevailing shipment rates.

    - Delivery delay: The company will not be liable for any
                             losses on delivery delay resulting from
                             unforeseen circumstances or any other
                             circumstances within or beyond the
                             company's control.

Payment Processing
5. We only accept cash or cheque payment.
    Credit card(VISA,MASTERCARD & AMEX) payment
    will only be accepted via Paypal online payment for
    amount more than S$500.00.

6. We ensure accuracy in our billing as all our
    transactions are automatically processed.

Cancellation of Orders
7. We will refund the amount paid if the order is cancelled
    due to the unavailability of goods or our inability to
    deliver the goods within the agreed time frame.

8. We will not entertain any cancellations once the order
    is confirmed and submitted by the customer.

Confirmation of Orders
9. We will send an electronic acknowledgement to the
    customer within 24 hours upon successful submission
    of the electronic order. If items ordered are unavailable,
    a message will be sent to the customer for further
    action.

Exchange & Refunds
10. All our goods sold are non-exchangeable and
      non-refundable.

Feedback
11. We welcome your feedback. Should you feel
      dissatisfied with any of our goods or services, please
      contact us at Tel: 6854 9836, Fax: 6254 7319,
      Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

      Alternatively, customers may refer their complaints to
      the BusinessTrust Secretariat if they are not satisfied
      with the resolution of the complaint. Complaints can
      be referred to

      BusinessTrust Secretariat

      Mr Ramesh Vakkiprath
      35, Selegie Road, #09-25, Parklane,
      Singapore 188307
      Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
 
     http://www.commercetrust.com.sg


Privacy Policy

Accountability

1. We will be responsible for all personal data collected.
    All personal data collected will be used and processed
    fairly and lawfully while in our prossession or custody.
    We ensure all our customers that we would be
    accountable for our organisation's compliance to our
    Privacy Policy.

Specifying Purposes

2. Personal data collected, will not be used for a new
    purpose unless we obtain consent from our customers.
    We are the sole owner of the personally identifiable
    information collected on this site. We collect personally
    identifiable information for the sole purpose of
    registering a user for our website.

Consent

3. We do not collect sensitive information from our
    customers. We assure all customers that all personal
    information collected would be used or disclosed only
    for the purposes for which it was collected.

Limiting Collection

4. Only the necessary personal data is collected from
    customers' for business purposes. Both the amount
    and type of date collected shall be limited to that
    which is necessary to fulfill the purposes identified.

Limiting Use, Disclosure and Retention

5. We will not disclose, share, transfer, sell or rent
    personally identifiable information to any 3rd party.
    We do not send unsolicited marketing email to our
    customers. Customers will occasionally receive email
    on special promotions we hold. Out of respect for the
    privacy of our users, users may opt-out of receiving
    these communications by replying to unsubscribe in the
    subject line in the email.

6. We do not keep personal data for longer than is
    necessary for those purposes for which they are
    collected.

7. We have developed guidelines and implemented
    procedures to govern the destruction of personal data
    that are no longer required to fulfill the identified
    purposes.

8. We do not use "cookies", "web-bugs" or any other
    tracking technologies to collect information from users
    of our web site.

9. We would not display or make publicly available,
    whether through online directories, customer lists or
    otherwise, the personally identifiable information
    collected.

Accuracy

10. We ensure our customers that all personal information
      collected is accurate and kept up to date. We do not
      maintain duplicate copies of personal information in
      different systems.

Safeguards

11. We ensure our customers that appropriate security
      safeguards are in place to protect personal data
      against unauthorised access, misuse, disclosure,
      copying, use, alteration, accidental loss or theft,
      destruction or damage.

12. Only authorised personals have access to our
      systems. Consultants, contractors or other temporary
      employees do not have access to the data.

Openness

13. Our data protection policy(Privacy Policy) is displayed
      on the web site and the policy is set out in the same
      language medium as the web site. We encourage all
      our customers to read our Privacy Policy to
      understand the objective of collection of personal
      data.

Links

14. This web site contains links to other sites. Please be
      aware that we are not responsible for the privacy
      practices of such other sites. This Privacy Policy
      applies solely to information collected by this website.

Protection of Minors

15. Children (users under the age of 18 years) are not
      eligible to use our services or purchase any products
      online unsupervised.

16. We request that children do not submit any personal
      information to us online. If you are under the age of
      18 years, you may only surf the site only if you have
      obtained consent from your parents/legal guardian or
      if you are under the supervision of your parent or
      legal guardian.


Information Security Policy

Introduction

A-Class Aircon Management Pte Ltd is committed to
protect the confidentiality and integrity of personal
information you submit. Our secure server encrypts
all personal information so that it cannot be read as
the information travels over the internet.

Secure Socket Layer (SSL) Encryption

Industry standard security measures are used which
is made available through your browser call Secure
Socket Layer(SSL). SSL protocol is used to safeguard
your sensitive personal information during online
transactions. Using this widely accepted form of
encryption, your transaction is secured from your
personal computer processing your request.

As users enter the payment information, it is captured
on a page that uses the SSL protocol by default. All
personal and financial information is encrypted as it
travels over the internet. All financial information is
stored in encrypted form on our servers. The server
is also not accessible through the internet.

To obtain information on the payment gateway,
please visit www.paypal.com


          

Lift Aircon

A-CLASS is always keen to take the extra mile in providing comfort.

Beside keeping people cool at home/work/leisure, we are also committed to provide cool & clean air
in an everyday essential transportation mode - Elevator.

We are experience in Lift Air Conditioner installation, service & maintenance, troubleshoot & repair.
Our portfolio includes many prestigious commercial buildings, high-end residential developments and
MNC industrial plants.

We understand it is "important to get it right from the start". Hence, it is our job to understand
and recommend the most suitable air conditioner for your lift use so as to ensure a smooth installation,
right sizing and energy efficiency.

A-Class is also the exclusive agent for Heshan elevator air conditioner.
To provide total support for our customers, stocks of lift air conditioner and spare parts
are readily available at A-Class so as to keep the maintenance and repair downtime to the minimal.

Benefits of Heshan lift air conditioners

- Do not need to drain condensate water.
- Environmental friendly.
- Intelligent digital timer control.

Heshan lift air conditioner has been used in more than 30 countries worldwide and they are available
in various BTU size and designs. Air purifier for lift air conditioner or fan is also available.

Request for catalogue

Kindly contact our Customer Service @ 6465 9595 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.  
to request for our catalogue or any further assistance.

 

Aircon Installation

As professional in aircon services, we provide all makes and models of aircon installation. To get it right from the start, we prefer to do a site visit first to understand more on your needs and afterwhich provide quotation for the most suitable aircon system for you. Best of all, the site visit consultancy service is FOC.

Contact us now to make an appointment/enquire indicative price and get to enjoy cool clean air from your new aircon system soon!

Online Booking

Warranty from agent: 5 years warranty for outdoor compressor and 1 year warranty for indoor fancoil unit

 

  • carrier
  • daikin
  • lg
  • mitsubishi
  • panasonic
  • samsung
  • sanyo
  • toshiba

Aircon Services

Our technicians are qualified professionals able to service all makes and models of air conditioners. We understand different people have different needs therefore we aim to provide the most suitable and cost effective solutions to meet our customers expectation.

At A-Class, we strongly believe in "Only recommend and do the work that is necessary."

One-time Service

One Time General Service

Wall Mounted Type
1 unit $40
2 units & above $30 each

Online Booking

Description

Cleaning of indoor aircon unit, clearing drainage pipe and checking of outdoor condensing unit and gas pressure.

Recommended for : All aircon units regular
maintenance

Scope of work

- Check and clean aircon covers and filters
- Check and clean indoor evaporator coil
- Vacuum of drainage system
- Check fan bearing and lubricate(if necessary)
- Anti-Bacterial treatment
- Check condenser refrigerant gas pressure
- Test run aircon cooling efficiency

Benefits
- Improve overall cooling performance
- Cooler and cleaner air quality
- Solve common water leaking problem
- Prevention of system breakdown
- Improve aircon efficiency thus reduce electricity
  cost
- Excellent after sales service with our 3 months
  warranty

Warranty : 3 months workmanship warranty

Chemical Service

Wall Mounted Type
$90 each

 

Online Booking

Description

Chemical clean of indoor aircon unit to get rid of stubborn stains trap in evaporator coil, clearing of drainage pipe and checking of outdoor condensing unit and gas pressure.

Recommended for : Aircon unit which is not cool and has leaking problem

Scope of work

- Check and clean aircon covers and filters
- Chemical cleaning of indoor evaporator coil
- Clearing of drainage system
- Check fan bearing and lubricate(if necessary)
- Anti-Bacterial treatment
- Check condenser refrigerant gas pressure
- Test run aircon cooling efficiency

Benefits
- Better removal of stubborn stains
- Improve overall cooling performance
- Cooler and cleaner air quality
- Solve common water leaking problem
- Prevention of system breakdown
- Improve aircon efficiency thus reduce         electricity cost
- Excellent after sales service with our 3 months warranty

Warranty : 3 months workmanship warranty

Overhaul Service 

Wall Mounted Type
$160 each (9K-12K BTU)

Online Booking

Description

Dismantling of unit and chemical wash part by part to get rid of stubborn stains trap in evaportor coil and blower. Checking of outdoor condensing unit and gas pressure.

Recommended for : Aircon unit which is not cool, weak air flow and has leaking problem

Scope of work

- Dismantling of aircon unit
- Chemical clean of individual parts
- Install back after chemical cleaning
- Clearing of drainage system
- Check and lubricate fan bearing(if necessary)
- Anti-Bacterial treatment
- Check condenser refrigerant gas pressure.(FOC of
  R22 gas top up)
- Test run aircon cooling efficiency

Benefits
- Throughout removal of stubborn stains
- Great improvement in overall cooling performance
- Cooler and cleaner air quality
- Solve water leaking problem
- Prevention of system breakdown
- Improve aircon efficiency thus reduce electricity cost
- Excellent after sales service with our 3 months warranty

Warranty : 3 months workmanship warranty

Yearly Maintenance Contract

Standard Yearly Maintenance Contract

Wall Mounted Type
2 units $200
3 units $240
4 units $320
5 units $400
6 units $480

Online Booking

Description

Quarterly maintenance(4 times a year) to make sure your aircon is service regularly and in good working condition throughout the year. Keeping you cool the whole year at a better cost.

Value added benefits for contract customers

- Cost saving compared to adhoc service
- Reminder from us when aircon is due for maintenance
- Peace of mind with our workmanship warranty for
  whole contract year
- 10% off parts replacement
- Priority booking for contract customers

Enhanced Yearly Maintenance Contract

Wall Mounted Type
2 units $310
3 units $420
4 units $560
5 units $700
6 units $840

Online Booking

Description

Get more value with our enhanced package for a more throughout maintenance which includes a one-time chemical service and FOC gas top up during the first service. A definite cost saver package which provides a more thorough approach to keep you cool the whole year.

Value added benefits for contract customers

- A definite cost saver and throughout maintenance
  package
- Reminder from us when aircon is due for maintenance
- Peace of mind with our workmanship warranty for whole contract year
- 10% off parts replacement
- Priority booking for contract customers

Professional diagnostic service

 
Diagnostic Service Fee  $40

(will be waived upon confirmation of repair works)

Online Booking

Description

At A-Class, you are assured to get the best economical solutions for all your aircon problems. Our team of qualified technician will check and diagnose the problem of your aircon system and will only recommend the service / repair / replacement works that is necessary to solve the unnecessary problem.

Benefits

- Diagnostic service fee will be waived upon confirmation
  of repair works
- Excellent after sales service with our 3 months warranty

Warranty : 3 months workmanship / parts replaced warranty

About Us

We are the Professional in air conditioning

A-Class provides professional aircon services to a wide array of customers. With years of experience in this industry, we are able to provide integrated quality
workmanship with superior customer service.


We Care

Customer Service is our Top Priority. A-Class Customer CARE is specially set up by our management team with the aim of providing superior customer care.


We are professionally certified, accredited and awarded


bizSAFE Enterprise Level 3
We have attained BizSAFE Level 3 certified by Workplace Safety and Health Council.


BusinessTrust      ConsumerTrust      TrustSg

We have attained BusinessTrust, ConsumerTrust and TrustSG official accreditation.


SingaporeExcellenceAward-Logo - Vertical
We are the recipient of Singapore Top100 Excellence Award for having demonstrated exceptional accomplishments in the business field.

 

Home page

 

A-Class is constantly evolving to meet our customers needs. We love what we are doing and we will continue to do it better.

Because we specialised in aircon services - from Servicing to Troubleshoot/Repair to Installation - you can count on us to provide professional knowledge from our customer service and quality workmanship from our qualified technical teams.

Customer Service is our top priority and with A-CLASS CUSTOMER CARE, you can expect superior customer support from our management team that you can't get anywhere else.


We are Professionally Certified, Accredited and Awarded

B2BB2C         TrustSg         SingaporeExcellenceAward-Logo - Vertical         bizSAFE Enterprise Level 3                                   

Our Clients

  • AMO
  • ANZA
  • Cape group
  • City Chain
  • Daelim
  • Exxon
  • Flamingo
  • HSBC
  • Operation Smile
  • Optical 88
  • TAFEP
  • ValuDollar
  • Yamaha
& many more..

 

Attractive Deals

We want to provide the best aircon service deals with cost effectiveness in mind for all our customers. Therefore, we have worked out package deals which are attractive and cool for you.

  • Free 1 time service with our Aircon Installation.
  • Free R22 gas top up with our Chemical Service for 3 units and above(Not valid for R410a gas top up).

Contact Us Now! Customer Service call icon26465 9595

A-Class Customer Care

A-Class Customer CARE is specially set up to provide superior after-sales service support to all our customers.

Based on today's standard, we understand the importance of prompt and direct support for all our customers. We do not want you to waste your precious time
searching for the relevant person to attend to you.

  • Direct communication with our management team
  • Relevant support for your needs
  • Simple way for prompt reply

Simply tell us how can we help and our management team aim to response within 1 working day.

Customer Care
  1. Name:(*)
    Please input your Name.
  2. Contact No:
    Invalid Input
  3. Email:(*)
    Please input your Email.
  4. Address:
    Invalid Input
  5. How can we help?
    Invalid Input
  6. Your preferred mode of reply from us:
    Invalid Input

Contact Us

Please feel free to contact our Customer Service if you need any assistance.


Legal Name of Company
:
A-Class Aircon Management Pte Ltd

Name of Business:
A-Class - Professional Aircon Services

Company Registration: 201229440D

Place of Registration: Singapore


Tel
:  Customer Service: 6465 9595

        Aircon Services Hotline: 7000-COOL-AIR
                                           (7000-2665-247)
       
        Mobile: 9423 5020


Fax
: 6710 7118

Email:    This email address is being protected from spambots. You need JavaScript enabled to view it.

Web:      www.aclass.com.sg


Office
:    21 Woodlands Close #03-05 Primz Bizhub 
              Singapore 737854

Operating Hours
Office - 9am to 6pm (Mon to Fri)
Technical Team - 9am to 6pm (Mon to Sat)

 

Terms & Conditions


Warranty of Goods/Services

1. All our goods/services will serve their intended
    functions.

Terms of Warranty
2. All warranty conditions are slated in the product/
    services information provided, unless the manufacturer
    has provided none.

Prices
3. All our prices are nett. No discounts will be given
    unless during monthly promotions.

Delivery services
4. Delivery is subjected to the following terms and
    conditions:

    - Delivery hour: Monday to Saturday 10am to 6pm

    - Delivery method: Commercial van is provided at no
                                additional cost for delivery to location
                                that are accessible by cargo lift and
                                flat floor walkway by means of trolley.
                                Other transporting vehicle and crane
                                will be charged separately if needed.

    - Delivery charges: Delivery is free for goods
                                 purchased above S$100.00 and
                                 delivered within Singapore.
                                 Deliveries outside of Singapore will
                                 be charged according to the
                                 prevailing shipment rates.

    - Delivery delay: The company will not be liable for any
                             losses on delivery delay resulting from
                             unforeseen circumstances or any other
                             circumstances within or beyond the
                             company's control.

Payment Processing
5. We only accept cash or cheque payment.
    Credit card(VISA,MASTERCARD & AMEX) payment
    will only be accepted via Paypal online payment for
    amount more than S$500.00.

6. We ensure accuracy in our billing as all our
    transactions are automatically processed.

Cancellation of Orders
7. We will refund the amount paid if the order is cancelled
    due to the unavailability of goods or our inability to
    deliver the goods within the agreed time frame.

8. We will not entertain any cancellations once the order
    is confirmed and submitted by the customer.

Confirmation of Orders
9. We will send an electronic acknowledgement to the
    customer within 24 hours upon successful submission
    of the electronic order. If items ordered are unavailable,
    a message will be sent to the customer for further
    action.

Exchange & Refunds
10. All our goods sold are non-exchangeable and
      non-refundable.

Feedback
11. We welcome your feedback. Should you feel
      dissatisfied with any of our goods or services, please
      contact us at Tel: 6854 9836, Fax: 6254 7319,
      Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

      Alternatively, customers may refer their complaints to
      the BusinessTrust Secretariat if they are not satisfied
      with the resolution of the complaint. Complaints can
      be referred to

      BusinessTrust Secretariat

      Mr Ramesh Vakkiprath
      35, Selegie Road, #09-25, Parklane,
      Singapore 188307
      Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
 
     http://www.commercetrust.com.sg


Privacy Policy

Accountability

1. We will be responsible for all personal data collected.
    All personal data collected will be used and processed
    fairly and lawfully while in our prossession or custody.
    We ensure all our customers that we would be
    accountable for our organisation's compliance to our
    Privacy Policy.

Specifying Purposes

2. Personal data collected, will not be used for a new
    purpose unless we obtain consent from our customers.
    We are the sole owner of the personally identifiable
    information collected on this site. We collect personally
    identifiable information for the sole purpose of
    registering a user for our website.

Consent

3. We do not collect sensitive information from our
    customers. We assure all customers that all personal
    information collected would be used or disclosed only
    for the purposes for which it was collected.

Limiting Collection

4. Only the necessary personal data is collected from
    customers' for business purposes. Both the amount
    and type of date collected shall be limited to that
    which is necessary to fulfill the purposes identified.

Limiting Use, Disclosure and Retention

5. We will not disclose, share, transfer, sell or rent
    personally identifiable information to any 3rd party.
    We do not send unsolicited marketing email to our
    customers. Customers will occasionally receive email
    on special promotions we hold. Out of respect for the
    privacy of our users, users may opt-out of receiving
    these communications by replying to unsubscribe in the
    subject line in the email.

6. We do not keep personal data for longer than is
    necessary for those purposes for which they are
    collected.

7. We have developed guidelines and implemented
    procedures to govern the destruction of personal data
    that are no longer required to fulfill the identified
    purposes.

8. We do not use "cookies", "web-bugs" or any other
    tracking technologies to collect information from users
    of our web site.

9. We would not display or make publicly available,
    whether through online directories, customer lists or
    otherwise, the personally identifiable information
    collected.

Accuracy

10. We ensure our customers that all personal information
      collected is accurate and kept up to date. We do not
      maintain duplicate copies of personal information in
      different systems.

Safeguards

11. We ensure our customers that appropriate security
      safeguards are in place to protect personal data
      against unauthorised access, misuse, disclosure,
      copying, use, alteration, accidental loss or theft,
      destruction or damage.

12. Only authorised personals have access to our
      systems. Consultants, contractors or other temporary
      employees do not have access to the data.

Openness

13. Our data protection policy(Privacy Policy) is displayed
      on the web site and the policy is set out in the same
      language medium as the web site. We encourage all
      our customers to read our Privacy Policy to
      understand the objective of collection of personal
      data.

Links

14. This web site contains links to other sites. Please be
      aware that we are not responsible for the privacy
      practices of such other sites. This Privacy Policy
      applies solely to information collected by this website.

Protection of Minors

15. Children (users under the age of 18 years) are not
      eligible to use our services or purchase any products
      online unsupervised.

16. We request that children do not submit any personal
      information to us online. If you are under the age of
      18 years, you may only surf the site only if you have
      obtained consent from your parents/legal guardian or
      if you are under the supervision of your parent or
      legal guardian.


Information Security Policy

Introduction

A-Class Aircon Management Pte Ltd is committed to
protect the confidentiality and integrity of personal
information you submit. Our secure server encrypts
all personal information so that it cannot be read as
the information travels over the internet.

Secure Socket Layer (SSL) Encryption

Industry standard security measures are used which
is made available through your browser call Secure
Socket Layer(SSL). SSL protocol is used to safeguard
your sensitive personal information during online
transactions. Using this widely accepted form of
encryption, your transaction is secured from your
personal computer processing your request.

As users enter the payment information, it is captured
on a page that uses the SSL protocol by default. All
personal and financial information is encrypted as it
travels over the internet. All financial information is
stored in encrypted form on our servers. The server
is also not accessible through the internet.

To obtain information on the payment gateway,
please visit www.paypal.com


          

Lift Aircon

A-CLASS is always keen to take the extra mile in providing comfort.

Beside keeping people cool at home/work/leisure, we are also committed to provide cool & clean air
in an everyday essential transportation mode - Elevator.

We are experience in Lift Air Conditioner installation, service & maintenance, troubleshoot & repair.
Our portfolio includes many prestigious commercial buildings, high-end residential developments and
MNC industrial plants.

We understand it is "important to get it right from the start". Hence, it is our job to understand
and recommend the most suitable air conditioner for your lift use so as to ensure a smooth installation,
right sizing and energy efficiency.

A-Class is also the exclusive agent for Heshan elevator air conditioner.
To provide total support for our customers, stocks of lift air conditioner and spare parts
are readily available at A-Class so as to keep the maintenance and repair downtime to the minimal.

Benefits of Heshan lift air conditioners

- Do not need to drain condensate water.
- Environmental friendly.
- Intelligent digital timer control.

Heshan lift air conditioner has been used in more than 30 countries worldwide and they are available
in various BTU size and designs. Air purifier for lift air conditioner or fan is also available.

Request for catalogue

Kindly contact our Customer Service @ 6465 9595 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.  
to request for our catalogue or any further assistance.

 

Aircon Installation

As professional in aircon services, we provide all makes and models of aircon installation. To get it right from the start, we prefer to do a site visit first to understand more on your needs and afterwhich provide quotation for the most suitable aircon system for you. Best of all, the site visit consultancy service is FOC.

Contact us now to make an appointment/enquire indicative price and get to enjoy cool clean air from your new aircon system soon!

Online Booking

Warranty from agent: 5 years warranty for outdoor compressor and 1 year warranty for indoor fancoil unit

 

  • carrier
  • daikin
  • lg
  • mitsubishi
  • panasonic
  • samsung
  • sanyo
  • toshiba

Aircon Services

Our technicians are qualified professionals able to service all makes and models of air conditioners. We understand different people have different needs therefore we aim to provide the most suitable and cost effective solutions to meet our customers expectation.

At A-Class, we strongly believe in "Only recommend and do the work that is necessary."

One-time Service

One Time General Service

Wall Mounted Type
1 unit $40
2 units & above $30 each

Online Booking

Description

Cleaning of indoor aircon unit, clearing drainage pipe and checking of outdoor condensing unit and gas pressure.

Recommended for : All aircon units regular
maintenance

Scope of work

- Check and clean aircon covers and filters
- Check and clean indoor evaporator coil
- Vacuum of drainage system
- Check fan bearing and lubricate(if necessary)
- Anti-Bacterial treatment
- Check condenser refrigerant gas pressure
- Test run aircon cooling efficiency

Benefits
- Improve overall cooling performance
- Cooler and cleaner air quality
- Solve common water leaking problem
- Prevention of system breakdown
- Improve aircon efficiency thus reduce electricity
  cost
- Excellent after sales service with our 3 months
  warranty

Warranty : 3 months workmanship warranty

Chemical Service

Wall Mounted Type
$90 each

 

Online Booking

Description

Chemical clean of indoor aircon unit to get rid of stubborn stains trap in evaporator coil, clearing of drainage pipe and checking of outdoor condensing unit and gas pressure.

Recommended for : Aircon unit which is not cool and has leaking problem

Scope of work

- Check and clean aircon covers and filters
- Chemical cleaning of indoor evaporator coil
- Clearing of drainage system
- Check fan bearing and lubricate(if necessary)
- Anti-Bacterial treatment
- Check condenser refrigerant gas pressure
- Test run aircon cooling efficiency

Benefits
- Better removal of stubborn stains
- Improve overall cooling performance
- Cooler and cleaner air quality
- Solve common water leaking problem
- Prevention of system breakdown
- Improve aircon efficiency thus reduce         electricity cost
- Excellent after sales service with our 3 months warranty

Warranty : 3 months workmanship warranty

Overhaul Service 

Wall Mounted Type
$160 each (9K-12K BTU)

Online Booking

Description

Dismantling of unit and chemical wash part by part to get rid of stubborn stains trap in evaportor coil and blower. Checking of outdoor condensing unit and gas pressure.

Recommended for : Aircon unit which is not cool, weak air flow and has leaking problem

Scope of work

- Dismantling of aircon unit
- Chemical clean of individual parts
- Install back after chemical cleaning
- Clearing of drainage system
- Check and lubricate fan bearing(if necessary)
- Anti-Bacterial treatment
- Check condenser refrigerant gas pressure.(FOC of
  R22 gas top up)
- Test run aircon cooling efficiency

Benefits
- Throughout removal of stubborn stains
- Great improvement in overall cooling performance
- Cooler and cleaner air quality
- Solve water leaking problem
- Prevention of system breakdown
- Improve aircon efficiency thus reduce electricity cost
- Excellent after sales service with our 3 months warranty

Warranty : 3 months workmanship warranty

Yearly Maintenance Contract

Standard Yearly Maintenance Contract

Wall Mounted Type
2 units $200
3 units $240
4 units $320
5 units $400
6 units $480

Online Booking

Description

Quarterly maintenance(4 times a year) to make sure your aircon is service regularly and in good working condition throughout the year. Keeping you cool the whole year at a better cost.

Value added benefits for contract customers

- Cost saving compared to adhoc service
- Reminder from us when aircon is due for maintenance
- Peace of mind with our workmanship warranty for
  whole contract year
- 10% off parts replacement
- Priority booking for contract customers

Enhanced Yearly Maintenance Contract

Wall Mounted Type
2 units $310
3 units $420
4 units $560
5 units $700
6 units $840

Online Booking

Description

Get more value with our enhanced package for a more throughout maintenance which includes a one-time chemical service and FOC gas top up during the first service. A definite cost saver package which provides a more thorough approach to keep you cool the whole year.

Value added benefits for contract customers

- A definite cost saver and throughout maintenance
  package
- Reminder from us when aircon is due for maintenance
- Peace of mind with our workmanship warranty for whole contract year
- 10% off parts replacement
- Priority booking for contract customers

Professional diagnostic service

 
Diagnostic Service Fee  $40

(will be waived upon confirmation of repair works)

Online Booking

Description

At A-Class, you are assured to get the best economical solutions for all your aircon problems. Our team of qualified technician will check and diagnose the problem of your aircon system and will only recommend the service / repair / replacement works that is necessary to solve the unnecessary problem.

Benefits

- Diagnostic service fee will be waived upon confirmation
  of repair works
- Excellent after sales service with our 3 months warranty

Warranty : 3 months workmanship / parts replaced warranty

About Us

We are the Professional in air conditioning

A-Class provides professional aircon services to a wide array of customers. With years of experience in this industry, we are able to provide integrated quality
workmanship with superior customer service.


We Care

Customer Service is our Top Priority. A-Class Customer CARE is specially set up by our management team with the aim of providing superior customer care.


We are professionally certified, accredited and awarded


bizSAFE Enterprise Level 3
We have attained BizSAFE Level 3 certified by Workplace Safety and Health Council.


BusinessTrust      ConsumerTrust      TrustSg

We have attained BusinessTrust, ConsumerTrust and TrustSG official accreditation.


SingaporeExcellenceAward-Logo - Vertical
We are the recipient of Singapore Top100 Excellence Award for having demonstrated exceptional accomplishments in the business field.

 

Home page

 

A-Class is constantly evolving to meet our customers needs. We love what we are doing and we will continue to do it better.

Because we specialised in aircon services - from Servicing to Troubleshoot/Repair to Installation - you can count on us to provide professional knowledge from our customer service and quality workmanship from our qualified technical teams.

Customer Service is our top priority and with A-CLASS CUSTOMER CARE, you can expect superior customer support from our management team that you can't get anywhere else.


We are Professionally Certified, Accredited and Awarded

B2BB2C         TrustSg         SingaporeExcellenceAward-Logo - Vertical         bizSAFE Enterprise Level 3                                   

Our Clients

  • AMO
  • ANZA
  • Cape group
  • City Chain
  • Daelim
  • Exxon
  • Flamingo
  • HSBC
  • Operation Smile
  • Optical 88
  • TAFEP
  • ValuDollar
  • Yamaha
& many more..

 

Attractive Deals

We want to provide the best aircon service deals with cost effectiveness in mind for all our customers. Therefore, we have worked out package deals which are attractive and cool for you.

  • Free 1 time service with our Aircon Installation.
  • Free R22 gas top up with our Chemical Service for 3 units and above(Not valid for R410a gas top up).

Contact Us Now! Customer Service call icon26465 9595

A-Class Customer Care

A-Class Customer CARE is specially set up to provide superior after-sales service support to all our customers.

Based on today's standard, we understand the importance of prompt and direct support for all our customers. We do not want you to waste your precious time
searching for the relevant person to attend to you.

  • Direct communication with our management team
  • Relevant support for your needs
  • Simple way for prompt reply

Simply tell us how can we help and our management team aim to response within 1 working day.

Customer Care
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Contact Us

Please feel free to contact our Customer Service if you need any assistance.


Legal Name of Company
:
A-Class Aircon Management Pte Ltd

Name of Business:
A-Class - Professional Aircon Services

Company Registration: 201229440D

Place of Registration: Singapore


Tel
:  Customer Service: 6465 9595

        Aircon Services Hotline: 7000-COOL-AIR
                                           (7000-2665-247)
       
        Mobile: 9423 5020


Fax
: 6710 7118

Email:    This email address is being protected from spambots. You need JavaScript enabled to view it.

Web:      www.aclass.com.sg


Office
:    21 Woodlands Close #03-05 Primz Bizhub 
              Singapore 737854

Operating Hours
Office - 9am to 6pm (Mon to Fri)
Technical Team - 9am to 6pm (Mon to Sat)

 

Terms & Conditions


Warranty of Goods/Services

1. All our goods/services will serve their intended
    functions.

Terms of Warranty
2. All warranty conditions are slated in the product/
    services information provided, unless the manufacturer
    has provided none.

Prices
3. All our prices are nett. No discounts will be given
    unless during monthly promotions.

Delivery services
4. Delivery is subjected to the following terms and
    conditions:

    - Delivery hour: Monday to Saturday 10am to 6pm

    - Delivery method: Commercial van is provided at no
                                additional cost for delivery to location
                                that are accessible by cargo lift and
                                flat floor walkway by means of trolley.
                                Other transporting vehicle and crane
                                will be charged separately if needed.

    - Delivery charges: Delivery is free for goods
                                 purchased above S$100.00 and
                                 delivered within Singapore.
                                 Deliveries outside of Singapore will
                                 be charged according to the
                                 prevailing shipment rates.

    - Delivery delay: The company will not be liable for any
                             losses on delivery delay resulting from
                             unforeseen circumstances or any other
                             circumstances within or beyond the
                             company's control.

Payment Processing
5. We only accept cash or cheque payment.
    Credit card(VISA,MASTERCARD & AMEX) payment
    will only be accepted via Paypal online payment for
    amount more than S$500.00.

6. We ensure accuracy in our billing as all our
    transactions are automatically processed.

Cancellation of Orders
7. We will refund the amount paid if the order is cancelled
    due to the unavailability of goods or our inability to
    deliver the goods within the agreed time frame.

8. We will not entertain any cancellations once the order
    is confirmed and submitted by the customer.

Confirmation of Orders
9. We will send an electronic acknowledgement to the
    customer within 24 hours upon successful submission
    of the electronic order. If items ordered are unavailable,
    a message will be sent to the customer for further
    action.

Exchange & Refunds
10. All our goods sold are non-exchangeable and
      non-refundable.

Feedback
11. We welcome your feedback. Should you feel
      dissatisfied with any of our goods or services, please
      contact us at Tel: 6854 9836, Fax: 6254 7319,
      Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

      Alternatively, customers may refer their complaints to
      the BusinessTrust Secretariat if they are not satisfied
      with the resolution of the complaint. Complaints can
      be referred to

      BusinessTrust Secretariat

      Mr Ramesh Vakkiprath
      35, Selegie Road, #09-25, Parklane,
      Singapore 188307
      Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
 
     http://www.commercetrust.com.sg


Privacy Policy

Accountability

1. We will be responsible for all personal data collected.
    All personal data collected will be used and processed
    fairly and lawfully while in our prossession or custody.
    We ensure all our customers that we would be
    accountable for our organisation's compliance to our
    Privacy Policy.

Specifying Purposes

2. Personal data collected, will not be used for a new
    purpose unless we obtain consent from our customers.
    We are the sole owner of the personally identifiable
    information collected on this site. We collect personally
    identifiable information for the sole purpose of
    registering a user for our website.

Consent

3. We do not collect sensitive information from our
    customers. We assure all customers that all personal
    information collected would be used or disclosed only
    for the purposes for which it was collected.

Limiting Collection

4. Only the necessary personal data is collected from
    customers' for business purposes. Both the amount
    and type of date collected shall be limited to that
    which is necessary to fulfill the purposes identified.

Limiting Use, Disclosure and Retention

5. We will not disclose, share, transfer, sell or rent
    personally identifiable information to any 3rd party.
    We do not send unsolicited marketing email to our
    customers. Customers will occasionally receive email
    on special promotions we hold. Out of respect for the
    privacy of our users, users may opt-out of receiving
    these communications by replying to unsubscribe in the
    subject line in the email.

6. We do not keep personal data for longer than is
    necessary for those purposes for which they are
    collected.

7. We have developed guidelines and implemented
    procedures to govern the destruction of personal data
    that are no longer required to fulfill the identified
    purposes.

8. We do not use "cookies", "web-bugs" or any other
    tracking technologies to collect information from users
    of our web site.

9. We would not display or make publicly available,
    whether through online directories, customer lists or
    otherwise, the personally identifiable information
    collected.

Accuracy

10. We ensure our customers that all personal information
      collected is accurate and kept up to date. We do not
      maintain duplicate copies of personal information in
      different systems.

Safeguards

11. We ensure our customers that appropriate security
      safeguards are in place to protect personal data
      against unauthorised access, misuse, disclosure,
      copying, use, alteration, accidental loss or theft,
      destruction or damage.

12. Only authorised personals have access to our
      systems. Consultants, contractors or other temporary
      employees do not have access to the data.

Openness

13. Our data protection policy(Privacy Policy) is displayed
      on the web site and the policy is set out in the same
      language medium as the web site. We encourage all
      our customers to read our Privacy Policy to
      understand the objective of collection of personal
      data.

Links

14. This web site contains links to other sites. Please be
      aware that we are not responsible for the privacy
      practices of such other sites. This Privacy Policy
      applies solely to information collected by this website.

Protection of Minors

15. Children (users under the age of 18 years) are not
      eligible to use our services or purchase any products
      online unsupervised.

16. We request that children do not submit any personal
      information to us online. If you are under the age of
      18 years, you may only surf the site only if you have
      obtained consent from your parents/legal guardian or
      if you are under the supervision of your parent or
      legal guardian.


Information Security Policy

Introduction

A-Class Aircon Management Pte Ltd is committed to
protect the confidentiality and integrity of personal
information you submit. Our secure server encrypts
all personal information so that it cannot be read as
the information travels over the internet.

Secure Socket Layer (SSL) Encryption

Industry standard security measures are used which
is made available through your browser call Secure
Socket Layer(SSL). SSL protocol is used to safeguard
your sensitive personal information during online
transactions. Using this widely accepted form of
encryption, your transaction is secured from your
personal computer processing your request.

As users enter the payment information, it is captured
on a page that uses the SSL protocol by default. All
personal and financial information is encrypted as it
travels over the internet. All financial information is
stored in encrypted form on our servers. The server
is also not accessible through the internet.

To obtain information on the payment gateway,
please visit www.paypal.com


          

Lift Aircon

A-CLASS is always keen to take the extra mile in providing comfort.

Beside keeping people cool at home/work/leisure, we are also committed to provide cool & clean air
in an everyday essential transportation mode - Elevator.

We are experience in Lift Air Conditioner installation, service & maintenance, troubleshoot & repair.
Our portfolio includes many prestigious commercial buildings, high-end residential developments and
MNC industrial plants.

We understand it is "important to get it right from the start". Hence, it is our job to understand
and recommend the most suitable air conditioner for your lift use so as to ensure a smooth installation,
right sizing and energy efficiency.

A-Class is also the exclusive agent for Heshan elevator air conditioner.
To provide total support for our customers, stocks of lift air conditioner and spare parts
are readily available at A-Class so as to keep the maintenance and repair downtime to the minimal.

Benefits of Heshan lift air conditioners

- Do not need to drain condensate water.
- Environmental friendly.
- Intelligent digital timer control.

Heshan lift air conditioner has been used in more than 30 countries worldwide and they are available
in various BTU size and designs. Air purifier for lift air conditioner or fan is also available.

Request for catalogue

Kindly contact our Customer Service @ 6465 9595 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.  
to request for our catalogue or any further assistance.

 

Aircon Installation

As professional in aircon services, we provide all makes and models of aircon installation. To get it right from the start, we prefer to do a site visit first to understand more on your needs and afterwhich provide quotation for the most suitable aircon system for you. Best of all, the site visit consultancy service is FOC.

Contact us now to make an appointment/enquire indicative price and get to enjoy cool clean air from your new aircon system soon!

Online Booking

Warranty from agent: 5 years warranty for outdoor compressor and 1 year warranty for indoor fancoil unit

 

  • carrier
  • daikin
  • lg
  • mitsubishi
  • panasonic
  • samsung
  • sanyo
  • toshiba

Aircon Services

Our technicians are qualified professionals able to service all makes and models of air conditioners. We understand different people have different needs therefore we aim to provide the most suitable and cost effective solutions to meet our customers expectation.

At A-Class, we strongly believe in "Only recommend and do the work that is necessary."

One-time Service

One Time General Service

Wall Mounted Type
1 unit $40
2 units & above $30 each

Online Booking

Description

Cleaning of indoor aircon unit, clearing drainage pipe and checking of outdoor condensing unit and gas pressure.

Recommended for : All aircon units regular
maintenance

Scope of work

- Check and clean aircon covers and filters
- Check and clean indoor evaporator coil
- Vacuum of drainage system
- Check fan bearing and lubricate(if necessary)
- Anti-Bacterial treatment
- Check condenser refrigerant gas pressure
- Test run aircon cooling efficiency

Benefits
- Improve overall cooling performance
- Cooler and cleaner air quality
- Solve common water leaking problem
- Prevention of system breakdown
- Improve aircon efficiency thus reduce electricity
  cost
- Excellent after sales service with our 3 months
  warranty

Warranty : 3 months workmanship warranty

Chemical Service

Wall Mounted Type
$90 each

 

Online Booking

Description

Chemical clean of indoor aircon unit to get rid of stubborn stains trap in evaporator coil, clearing of drainage pipe and checking of outdoor condensing unit and gas pressure.

Recommended for : Aircon unit which is not cool and has leaking problem

Scope of work

- Check and clean aircon covers and filters
- Chemical cleaning of indoor evaporator coil
- Clearing of drainage system
- Check fan bearing and lubricate(if necessary)
- Anti-Bacterial treatment
- Check condenser refrigerant gas pressure
- Test run aircon cooling efficiency

Benefits
- Better removal of stubborn stains
- Improve overall cooling performance
- Cooler and cleaner air quality
- Solve common water leaking problem
- Prevention of system breakdown
- Improve aircon efficiency thus reduce         electricity cost
- Excellent after sales service with our 3 months warranty

Warranty : 3 months workmanship warranty

Overhaul Service 

Wall Mounted Type
$160 each (9K-12K BTU)

Online Booking

Description

Dismantling of unit and chemical wash part by part to get rid of stubborn stains trap in evaportor coil and blower. Checking of outdoor condensing unit and gas pressure.

Recommended for : Aircon unit which is not cool, weak air flow and has leaking problem

Scope of work

- Dismantling of aircon unit
- Chemical clean of individual parts
- Install back after chemical cleaning
- Clearing of drainage system
- Check and lubricate fan bearing(if necessary)
- Anti-Bacterial treatment
- Check condenser refrigerant gas pressure.(FOC of
  R22 gas top up)
- Test run aircon cooling efficiency

Benefits
- Throughout removal of stubborn stains
- Great improvement in overall cooling performance
- Cooler and cleaner air quality
- Solve water leaking problem
- Prevention of system breakdown
- Improve aircon efficiency thus reduce electricity cost
- Excellent after sales service with our 3 months warranty

Warranty : 3 months workmanship warranty

Yearly Maintenance Contract

Standard Yearly Maintenance Contract

Wall Mounted Type
2 units $200
3 units $240
4 units $320
5 units $400
6 units $480

Online Booking

Description

Quarterly maintenance(4 times a year) to make sure your aircon is service regularly and in good working condition throughout the year. Keeping you cool the whole year at a better cost.

Value added benefits for contract customers

- Cost saving compared to adhoc service
- Reminder from us when aircon is due for maintenance
- Peace of mind with our workmanship warranty for
  whole contract year
- 10% off parts replacement
- Priority booking for contract customers

Enhanced Yearly Maintenance Contract

Wall Mounted Type
2 units $310
3 units $420
4 units $560
5 units $700
6 units $840

Online Booking

Description

Get more value with our enhanced package for a more throughout maintenance which includes a one-time chemical service and FOC gas top up during the first service. A definite cost saver package which provides a more thorough approach to keep you cool the whole year.

Value added benefits for contract customers

- A definite cost saver and throughout maintenance
  package
- Reminder from us when aircon is due for maintenance
- Peace of mind with our workmanship warranty for whole contract year
- 10% off parts replacement
- Priority booking for contract customers

Professional diagnostic service

 
Diagnostic Service Fee  $40

(will be waived upon confirmation of repair works)

Online Booking

Description

At A-Class, you are assured to get the best economical solutions for all your aircon problems. Our team of qualified technician will check and diagnose the problem of your aircon system and will only recommend the service / repair / replacement works that is necessary to solve the unnecessary problem.

Benefits

- Diagnostic service fee will be waived upon confirmation
  of repair works
- Excellent after sales service with our 3 months warranty

Warranty : 3 months workmanship / parts replaced warranty

About Us

We are the Professional in air conditioning

A-Class provides professional aircon services to a wide array of customers. With years of experience in this industry, we are able to provide integrated quality
workmanship with superior customer service.


We Care

Customer Service is our Top Priority. A-Class Customer CARE is specially set up by our management team with the aim of providing superior customer care.


We are professionally certified, accredited and awarded


bizSAFE Enterprise Level 3
We have attained BizSAFE Level 3 certified by Workplace Safety and Health Council.


BusinessTrust      ConsumerTrust      TrustSg

We have attained BusinessTrust, ConsumerTrust and TrustSG official accreditation.


SingaporeExcellenceAward-Logo - Vertical
We are the recipient of Singapore Top100 Excellence Award for having demonstrated exceptional accomplishments in the business field.

 

Home page

 

A-Class is constantly evolving to meet our customers needs. We love what we are doing and we will continue to do it better.

Because we specialised in aircon services - from Servicing to Troubleshoot/Repair to Installation - you can count on us to provide professional knowledge from our customer service and quality workmanship from our qualified technical teams.

Customer Service is our top priority and with A-CLASS CUSTOMER CARE, you can expect superior customer support from our management team that you can't get anywhere else.


We are Professionally Certified, Accredited and Awarded

B2BB2C         TrustSg         SingaporeExcellenceAward-Logo - Vertical         bizSAFE Enterprise Level 3                                   

Our Clients

  • AMO
  • ANZA
  • Cape group
  • City Chain
  • Daelim
  • Exxon
  • Flamingo
  • HSBC
  • Operation Smile
  • Optical 88
  • TAFEP
  • ValuDollar
  • Yamaha
& many more..